HAPPINESS WHICH LASTS A LIFETIME...
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HAPPINESS WHICH LASTS A LIFETIME...

FREQUENTLY ASK QUESTION

FAQ

Basic Questions

Welcome to the FAQ section of Camsur Viaje! We understand that planning your perfect getaway comes with many questions. To assist you, we’ve compiled answers to some of the most common inquiries we receive. Whether you’re curious about our booking process, tour packages, or travel policies, you’ll find the information you need right here.

Our goal is to ensure a seamless and enjoyable travel experience for you. If you can’t find the answer to your question in this section, please don’t hesitate to reach out to our dedicated customer service team. We’re here to help make your travel dreams a reality.

You can be assured of problem-free and hassle-free journeys when you book with Camsur Viaje. With our experienced travel advisors, you will get that personal touch with expert advice and exclusive deals not found online. We do all the work to make your trip memorable, leaving the hassle of planning up to us.
Traveling with Camsur Viaje includes several pluses, like personalized itinerary planning, technical support throughout the journey, access to special deals, discounts, and destination activities advice by experts. Each effort is made to ensure that your travels go as smoothly and pleasantly as possible.

Camsur Viaje can cater to a wide array of journeys, ranging from international to national trips by air. Be it a placid beach holiday, an adventurous mountain trek, an educational culture city tour, or a luxurious cruise, our experts will design a perfect program for you.

We also specialize in pilgrimages, including journeys to the Holy Land, Marian pilgrimages, Divine Mercy tours, and more.

Yes, Camsur Viaje is a licensed partner of Royal Caribbean International and can definitely book cruises for all its clients. Be it a short escapade or a long journey, we can definitely find the perfect cruise to suit all your needs and preferences.
Yes, Camsur Viaje does handle and book group travel for leisure and business. As a matter of fact, we can extend this kind of service to family reunions, corporate retreats, destination weddings, and more. Our staff will coordinate every logistic detail so that the members of your group enjoy a problem-free and exciting trip.
Yes, Camsur Viaje can assist you in buying the right insurance you need for your trip. We have affiliated insurance providers for policies that include trip cancellation, medical emergencies, and lost luggage.
Camsur Viaje accepts various methods of payment: credit cards, debit cards, bank transfers. We make sure that our clients’ payment process is convenient and safe.
We advise early booking of trips to ensure best rates and availability. Peak travel season and popular destinations require a few months prior reservation. However, we can also accommodate you on last-minute travel plans.
Yes, Camsur Viaje is committed to providing each tourist with the best possible comfort and a memorable experience throughout the trip. Special requests and arrangements for disabled travelers can be ordered that include transfers, accommodation, and activities.

Camsur Viaje is available to assist clients during our office hours:

Monday – Friday: 9:00 AM – 5:00 PM

Saturday: 9:00 AM – 1:00 PM

For emergencies or urgent assistance outside of office hours, you can still reach us by phone, email, or through our social media platforms. Rest assured that we will provide the necessary support for any dilemmas or problems you may encounter during your holidays.

Yes, Camsur Viaje does assist in visa and passport applications. Actually, let our well-informed team guide you through the needed requirements and procedures for a hassle-free experience.
Come visit EXCITING BICOL with CAMSUR VIAJE

Experience happiness which lasts a lifetime.

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